At Lure Lavish, your satisfaction is our top priority. If you’re not completely happy with your pet water bottle, we’re here to assist you with a smooth return process.

✅ Return Eligibility:

• 14 days of receiving your item.
• unused, undamaged, and in its original packaging.
• proof of purchase (order confirmation or receipt) is required.

❌ Non-Returnable Items:

• Items that have been used or not in resellable condition
• Returns requested after the 14-day period.
• Clearance or final sale items.

🔁 Exchanges:

• defective or damaged upon arrival.
• 48 hours of delivery with clear photos of the issue.
  

💸 Refunds:

• Once your return and inspected, we'll notify you about the status.
• If approved, your refund will be processed to your original payment method within 5–7 business days.
  

🚚 Return Shipping:

• Customers are responsible for return shipping unless the item is faulty or incorrect.
• We recommend using a trackable shipping service to ensure your return is received safely.
  

📩 Contact Us:

For return inquiries, please email us at lurelavish99@gmail.com with your order number and a brief explanation.

🧼 Caring Instructions – Pet Water Bottles

Keep your pet’s hydration station clean and safe!

To ensure long-lasting use and your pet’s health, please follow these care tips:

🧽 Regular Cleaning

• Clean after each use to prevent bacteria buildup.
• Wash with warm water and mild dish soap.
• Use a soft brush to clean the inside thoroughly, especially the spout and food compartment (if applicable).

🚫 Avoid Harsh Chemicals

• Do not use bleach or abrasive cleaners as they may damage the bottle or leave harmful residues.
  

💧 Dry Properly

• Allow all parts to air dry completely before reassembling or storing.
  
• Store in a cool, dry place away from direct sunlight to maintain material quality.
  

❄️ Temperature Safety

• Not suitable for boiling or freezing temperatures.
• Do not microwave or put in the dishwasher unless the product is clearly marked as diswasher-safe

If you have any questions, feel free to reach out to our support team at lurelavish99@gmail.com.

Your pet’s health and safety are our priority! 🐶🐱💧